Nishtha Jain

About Nishtha Jain

I am a Client Onboarding and Implementation professional with around 4 years of experience working with SaaS products in the e-commerce ecosystem. I specialize in client interaction, onboarding, and implementation, ensuring smooth adoption of technology solutions while building strong client relationships.I started my career at Ginesys, where I managed GST filings and indirect tax operations for major clients across the South zone. This role helped me develop strong analytical, problem-solving, and client management skills while working closely with businesses to streamline their tax processes.Currently, at Unicommerce, I am part of the Unireco building team, where I focus on onboarding and implementing e-commerce solutions for clients. My role involves understanding client requirements, coordinating with internal teams, configuring solutions, and ensuring seamless order management and operational efficiency. I regularly interact with clients to resolve issues, manage feedback, and ensure successful implementation of the platform.My key responsibilities include client onboarding, solution implementation, client coordination, troubleshooting operational issues, and ensuring smooth integration of systems. I also work with tools such as Postman, Jenkins, CRM systems, Excel, and ticketing tools to support implementation and order processing workflows.I am passionate about improving client experience, simplifying processes, and delivering solutions that help businesses operate more efficiently in the e-commerce space.

Experience

1. Analyst L2

   Unicommerce

   Jul 2025 — Present

Education

• Mata Sundri College For Women

  Bcom , Working with Ngo

  2019 — 2022

• Delhi University

  Bachelor of Commerce - BCom

• Amity University Online

  Master of Business Administration - MBA