Nishma Parekh

Director of Referencing @Goodlord

Chelmsford, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

Signup · Get unlimited contacts

WORK HISTORY

Dec 2024 — Present

Director of Referencing @Goodlord

View department →

EDUCATION

2003 — 2006

University of Westminster

BA (Hons) 2:1, Journalism

SKILLS

Call CentersCall CenterProject PlanningManagementTeam BuildingPeople ManagementRecruitingCustomer ExperienceTeam LeadershipStrategyAccount ManagementChange ManagementProject ManagementCoachingContact CentersLeadershipSalesContract ManagementContinuous ImprovementCustomer ServiceSales ManagementTeam ManagementCustomer SatisfactionTrainingNew Business DevelopmentTime ManagementBudgetsBusiness StrategyPerformance ManagementCrm

ABOUT NISHMA PAREKH

I am a senior Operations and Customer Experience Director with extensive experience across functional and department head roles and with a passion to continually improve the customer journey. My expertise lies in the implementation of strategy through leading and managing a portfolio of activities, able to work both autonomously and as part of a high-performing team and with an outstanding record of managing teams through change and innovation. I pride myself on my excellent stakeholder management, talent coaching and leadership skills in fast-moving environments; demonstrating an ability to communicate at all levels to understand individuals’ needs and manage their expectations. Specialities: Operations & Customer Service; Customer Journey Enhancement; Strategy Implementation; Portfolio Leadership & Management; Change & Innovation Management; Talent Coaching; Client Management

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.