Nishith Reddy
Data Analyst at LTIMindtree
- Role
- Customer Retention Analytics at LTIMindtree
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Nishith Reddy
Data Analyst with 3.6+ years of experience delivering business insights using Power BI…
Experience
Customer Retention Analytics
Jul 2024 — Present · Hyderabad, IN
Designed and implemented a Power BI star schema data model to analyze customer churn and retention patterns effectively-Developed DAX measures and interactive dashboards with drill-through and filters to track KPIs such as Churn Rate, CLV, and AOV across regions and products-Automated reporting workflows, improving efficiency by 80% and reducing manual errors significantly-Conducted in-depth analysis of churn drivers and customer segments, reducing churn identification time from 2 weeks to 48 hours-Partnered with marketing and cross-functional teams to deliver actionable insights, driving a 7% increase in returning customer rate within one quarter.
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