Nishith Dalal

Msc in international business from University of liverpool || Btech in petroleum engineering from University of Petroleum and Energy Studies

Role: Customer Assistant at Marks and Spencer
Location: Surat, GJ, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Customer Assistant
Marks and Spencer
Mar 2025 — Present
Drove proactive product recommendations to increase basket value and conversion across busy shifts. Built quick rapport to strengthen customer experience and repeat engagement. Met nightly department sales KPIs consistently during high volume periods 22:00 to 08:00, Wednesday to Saturday.

Contact information

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Work email
•••••@marksandspencer.com
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

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Current company

Marks and Spencer

Retail · 41K employees · Founded 1884 · London, London, United Kingdom

At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.

marksandspencer.com

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Experience

Customer Assistant

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