Nishita Agarwal
📊 Sales Team Manager | 🚀 Expert in Team Leadership and Process Improvement | 🌟 Driving Business Growth & Excellence | People Management | Strategic Thinking
- Role
- Sales Team Manager at Admiral Solutions
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Nishita Agarwal
Passionate Leader | Strategic ThinkerWith a strong foundation in mathematics and education, coupled with a dynamic career in sales and service management, I thrive on driving team performance, aligning organizational goals, and delivering exceptional customer service. My journey at Admiral Solutions (UK insurance company, captive unit) has been marked by continuous growth, from starting as a Service Agent to becoming a Sales Team Manager.Key strengths include- Strategic alignment of organizational objectives to boost business growth- Resolving production, workforce, and material challenges with actionable solutions- Enhancing customer satisfaction through frontline support and escalation resolution- Mentoring and managing teams to achieve site and company goals- Implementing process improvements based on data-driven insights.I’m a collaborative leader who believes in fostering growth within my team while ensuring operational excellence. Let’s connect to discuss how I can contribute to your organization\'s success!
Experience
Sales Team Manager
Oct 2023 — Present · Gurugram, IN
Achieved and surpassed daily, monthly, and annual sales targets through strategic planning and execution- Generated and evaluated potential leads, aligning product offerings with customer needs- Maintained comprehensive daily reports to monitor and enhance team performance- Resolved escalated customer issues, ensuring optimal satisfaction and retention- Conducted training needs analysis, recommending and implementing effective training programs- Mentored team members, fostering a culture of continuous improvement and excellence- I have also played a key role in preparing team members for Internal Job Postings, helping them unlock their full potential and advance in their career by providing tailored development plans and career coaching- Designed and implemented engagement activities, including team-building activities- Conducted regular Rewards and Recognition to celebrate achievements and enhance employee morale- Collaborated with senior leadership to align engagement strategies with business goals, contributing to improved employee satisfaction and retention.
Education
CAPT. HARDEV SINGH COLLEGE OF EDUCATION
Bachelor of Education - BEd, Mathematics
Shivaji College
Bachelor of Science - BS, Mathematics
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