Nish Sohal

Customer Retention and Growth @ Freshworks

Role
Lead - Customer Success at Freshworks
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Nish Sohal

Self-motivated, creative, and “customer-obsessed” customer success manager with over 7+yrs of experience.In my current role, through cross-team collaboration, I have been able to focus on customer growth, retention, and advocacy, and also able to bridge the gap between the product and the problem it is meant to solve.

Experience

  1. Lead - Customer Success

    Freshworks

    Jan 2025 — Present · Bengaluru, IN

Education

  • Savitribai Phule Pune University

    Master of Business Administration - MBA, Marketing

    2015 — 2017

  • Savitribai Phule Pune University

    Bachelor of Technology - B. Tech., Computer Science

    2010 — 2015

Skills

  • Business Development
  • Digital Marketing
  • Food Photography
  • Email Marketing
  • Business-to-Business (B2b)
  • Corporate Social Responsibility
  • Adobe Photoshop
  • Market Research
  • Typing
  • Search Engine Optimization (SEO)
  • Salesforce
  • Pl/Sql
  • Illustrator
  • Lead Generation
  • Customer Relationship Management (Crm)
  • Product Marketing
  • Event Photography
  • Sales Promotion
  • Social Media Marketing
  • Microsoft Office
  • Online Advertising
  • Sql
  • Photoshop
  • B2c
  • Linux System Administration
  • Artistic Abilities
  • Online Marketing
  • Creative Writing
  • C2c
  • Oracle Database
  • Corel Draw
  • Google Adwords

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Nish Sohal — Lead - Customer Success at Freshworks in Bengaluru, KA, IN | Unifers