Nishant Menon

Customer Success Professional | Former Duty Manager

Role
Strategic Customer Success Manager at Moxo
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Nishant Menon

Customer Success professional with 5 years of experience in building customer relationships, and driving customer experience, loyalty, and retention. Experienced in cross-functional collaboration and stakeholder management. Skilled in increasing key metrics such as, customer satisfaction score, net promoter score, net repeat guests while exceeding revenue maximization targets through targeted upselling and cross-selling of products and services. A peek outside the professional sphere of my life, I derive great pleasure in playing sports - specifically football and badminton, love investing in and trading the equity markets and strongly advocate mastering personal finance.

Experience

  1. Strategic Customer Success Manager

    Moxo

    Jun 2025 — Present · Bengaluru, IN

Education

  • SBIOA School and Junior College

    Class X(CBSE), Business/Commerce, General

    2004 — 2009

  • P.Obul Reddy Public School

    Class XII (CBSE)

    2009 — 2011

  • Stoa

    GMP - 5, Business Administration and Management, General

  • Christ University, Bangalore

    Bachelor's in Hotel Management, Travel and Hospitality Industry

    2011 — 2015

Skills

  • Hospitality Management
  • Restaurants
  • Food & Beverage
  • Micros
  • Hospitality
  • Hospitality Industry
  • Teamwork
  • Hotels
  • Microsoft Office
  • Front Office
  • Hotel Management
  • Tourism
  • English

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Nishant Menon — Strategic Customer Success Manager at Moxo in Bengaluru, KA, IN | Unifers