Nishant Menon
Customer Success Professional | Former Duty Manager
- Role
- Strategic Customer Success Manager at Moxo
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Nishant Menon
Customer Success professional with 5 years of experience in building customer relationships, and driving customer experience, loyalty, and retention. Experienced in cross-functional collaboration and stakeholder management. Skilled in increasing key metrics such as, customer satisfaction score, net promoter score, net repeat guests while exceeding revenue maximization targets through targeted upselling and cross-selling of products and services. A peek outside the professional sphere of my life, I derive great pleasure in playing sports - specifically football and badminton, love investing in and trading the equity markets and strongly advocate mastering personal finance.
Experience
Strategic Customer Success Manager
Jun 2025 — Present · Bengaluru, IN
Education
SBIOA School and Junior College
Class X(CBSE), Business/Commerce, General
2004 — 2009
P.Obul Reddy Public School
Class XII (CBSE)
2009 — 2011
Stoa
GMP - 5, Business Administration and Management, General
Christ University, Bangalore
Bachelor's in Hotel Management, Travel and Hospitality Industry
2011 — 2015
Skills
- Hospitality Management
- Restaurants
- Food & Beverage
- Micros
- Hospitality
- Hospitality Industry
- Teamwork
- Hotels
- Microsoft Office
- Front Office
- Hotel Management
- Tourism
- English
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