Nishanth Paul Akshay

About Nishanth Paul Akshay

Experienced IT Automation and Data Analytics Engineer with a demonstrated history of working in the financial services industry. Skilled in creating Ansible playbooks to automate IT processes, building Machine Learning models using R & Python, Data Visualization using Tableau & Power BI, SQL, JavaScript, Agile development, Scrum framework and Project Management.

Experience

1. Analytics and Process Automation Engineer

   Citi

   Dec 2021 — Present · Chennai, IN

   Data Analysis and Visualization:* Developed and deployed over 20 interactive dashboards using Power BI and Tableau, resulting in a 30% increase in data accessibility for end users.* Delivered customized data solutions to 50+ stakeholders, meeting their diverse needs and improving decision-making efficiency.* Reduced data retrieval and reporting time by 40% through efficient ETL processes, enhancing overall data delivery speed. Machine Learning Model Development:* Created and implemented 5 machine learning models to optimize IT operations, resulting in a 15% reduction in IT incidents and a 20% increase in system reliability.* Identified critical correlations between events from various domains, leading to a 25% improvement in incident response times. Process Automation:* Automated 60% of Level 1 Operations tasks across Network, Distributed, and Application Support domains, saving an estimated 16FTE of manual work annually.* Decreased incident resolution time by 30% through the implementation of automated workflows using Ansible and Python. Database Management:*Proficient in SQL and Oracle for data retrieval, manipulation, and analysis.* Maintained and optimized databases to ensure data integrity and performance. Technological Skills:* Leveraged a wide range of ML-related Python libraries and frameworks.* Utilized Ansible modules for infrastructure provisioning and configuration management.* Adapted to evolving technologies and tools to meet project requirements. Collaboration and Communication:* Collaborated closely with end users and stakeholders to understand their data needs and deliver customized solutions.* Effectively communicated complex technical concepts to non-technical team members. Problem Solving:* Successfully addressed complex IT operational challenges by developing innovative data-driven solutions.* Identified opportunities for process improvement and automation to enhance operational efficiency.

Education

• Loyola College

  Bachelor of Science - BS, Computer Science

• Don Bosco Matriculation Higher Secondary School - Egmore

  Higher Secondary

• Loyola Institute Of Business Administration

  Executive Diploma (Distance Education), Business Analytics

  2018 — 2019

• University of Madras

  Master of Business Administration - MBA (Distance Education), Computer Technology/Computer Systems Technology