Nishanth Nair
Senior Manager Customer Service India
- Role
- Senior Manager at Hapag-Lloyd AG
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Nishanth Nair
Exposure and expertise in all areas of Operations: Customer Services (Front Line…
Experience
Senior Manager
May 2022 — Present · IN
Education
Hindustan University Chennai
Aircraft Maintenance Engineering
1995 — 1998
Skills
- Bpo
- Service Delivery
- Business Analysis
- Process Improvement
- Team Management
- Management
- Process Migration
- Leadership
- Contact Centers
- Process Management
- Performance Management
- Crm
- Governance
- Business Process Improvement
- Customer Experience
- Offshoring
- Vendor Management
- Outsourcing
- Project Management
- Operations Management
- Cluster
- Call Centers
- Transition Management
- Mis
- Employee Engagement
- Workforce Management
- Sla
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