Nishanth N M
Product solution engineer at PhonePe | Infra services/PaaS | Observability | Storage | API-Gateway | Ex - Ola
- Role
- Product Solution Engineer at PhonePe
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Nishanth N M
Product Solutions Engineer with hands-on experience in debugging production…
Experience
Product Solution Engineer
Mar 2024 — Present · Bengaluru, IN
Primary ownership of Storage, Managed, Observability and Api-gateway services.> Developed scripts/cli for faster client onboarding tasks.> Developed automated workflow to reduce junk data on obervalibity systems.> Developed automated followup notification workflow to reduce the TAT on tasks.> Helped team with enabling access control(authZ) activity for Events data tables and storage service.> Helped Team to build workflows in slack for disciplined communication of the issues.> Developed many SQL Quires for data visibilty and then to dashboards.> Developed many documentations(sop\'s, self debugging, self onboarding) for reducing TAT on issues/queries.> Conducting research, diagnosing issues, troubleshooting, and providing solutions to resolve end-user problems.> Taking ownership of customer-reported issues and ensuring their resolution.> Proficiently handling technical issues related to integration and delivering resolutions.
Education
Visvesvaraya Technological University
Bachelor of Engineering - BE
2017 — 2021
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