Nishant Arya

About Nishant Arya

Communications Technology professional with more than two decades of working experience and problem-solving capabilities honed through learning from experts in various fields of telecom business.Multi domain exposure covering B2B/Enterprise, Service Provider Sales, Consultative Selling, New Business Development, Strategic Partnerships | Usage Services Adoption, Customer Success and Lifecycle Management | Commercial Operations and Governance, Sales Operations, Product Pricing and Tariffing, Product Operations and Lifecycle Management | New Product introduction and business Go-To-Market Strategy, Corporate Startup | Change management, Business Operations Re-engineering, Organizational Transformation, Digital Transformation, Agile and Lean Startup frameworks, Design Thinking| Strategic and Operational Planning, P&L Management, Regulations & licensing, Commercial Contracting| Associated with i3Forum ) as the Board Member representing Tata Communications and driving collaborative working between industry peers to solve some of the most difficult problems confronting the international telecommunications industry in the form of voice & messaging fraud or standardization of operating frameworks for international telecom operators in the new and fast changing technology spaceFond of practical learning and believe in leadership by demonstration. Intrigued by the scorching pace of technological changes and believe that in this persistently changing world, there is a need to step back and drive change by design and not just by coincidence and force. Or in other words - Change is constant and such change by design ensures constant learning and evolution of skills.

Experience

1. Vice President & Global Head- Commercial Operations, Usage Based Services

   Tata Communications

   Jul 2021 — Present · Mumbai, IN

   Leading a team of senior global commercial operations professionals (team size of 50 + members) with accountability for: 1. Commercial Governance to deliver gross margin & revenues from voice and messaging services 2. Business Operations - Pricing, Costing, Supply, Routing, Quality, contracting and reporting management for Voice and messaging services 3. Automation and digitization of systems and processes4. Omnichannel supply management for voice & messaging, Unified Communications as a Service (UCaaS) and Communication Platform as a Service (CPaaS)

Education

• Institute of Engineering and Technology

  Bachelor of Technology - BTech, Computer Science Engineering

• Globalgyan Academy of Management Education

  Leadership Development and Mentoring Program, Next -Gen Leadership

  2020 — 2021

Skills

• Business Analysis
• Strategy
• Key Account Management
• Team Management
• Telecommunications Policy
• Outsourcing
• Management
• Project Planning
• Carriers
• Voip
• Business Development
• Account Management
• Cross-Functional Team Leadership
• Telecommunication Services
• Solution Selling
• Voice Over Ip (Voip)
• Business Planning
• Telecommunications Regulation
• Product Marketing
• Product Strategy
• Sales
• Pricing
• Competitive Analysis
• Sales Management
• Strategic Planning
• Product Management
• New Business Development
• Business Strategy
• Telecommunications
• Analysis