Nishant Shankaran
Senior Organizational Project/Change Manager- Strategy, People & Process-PMP & Prosci certified
- Role
- Sr Business Program Manager at Microsoft
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Nishant Shankaran
Customer Service professional with over 20 years of international experience. Passionate…
Experience
Sr Business Program Manager
Sep 2018 — Present · Bangalore, IN
Lead and manage challenging projects that evolve the global operational strategies, employee experiences and processes within Microsoft\'s Customer Experience and Success Organization
Education
Shivaji University
Bachelor of Engineering, Electronics & Telecommunications
1994 — 1998
Skills
- Competency Management
- Business Resilience
- Knowledge Management
- Gsm
- Action Oriented
- Technical Recruiting
- Training & Development
- Project Management
- Tenacious Work Ethic
- Customer Focus
- Training
- Customer Satisfaction
- Vendor Management
- Content Development
- Technical Training
- Mobile Devices
- Competence Management
- Strategy
- Team Management
- Stakeholder Management
- Team Leadership
- Program Management
- Customer Service
- Employee Training
- Business Process Improvement
- Cross-Functional Team Leadership
- Training Delivery
- Telecommunications
- Management
- Project Planning
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