Nishant Makadia

About Nishant Makadia

I am an RPA Lead / Automation Engineer with 7+ years of experience architecting and delivering enterprise-scale automation solutions across telecom and human capital management domains.At Verizon, I spent four years working with UiPath and Automation Anywhere, where I led the design and delivery of over 60 automation processes. These automations eliminated more than hours of manual effort and supported 300+ client requests per day, enabling faster turnaround, improved accuracy, and operational resilience at scale.Currently at ADP, I work with Blue Prism to architect and deliver automation solutions within payroll and tax-driven environments. My automations have saved over hours of work and now support client requests per month, operating in highly regulated workflows where precision, auditability, and stability are critical.Across roles, I own the full automation lifecycle—from requirement discovery and process assessment to solution design, development, testing, production deployment, and post-release optimization. I regularly collaborate with business, compliance, and technical stakeholders to ensure automations are scalable, secure, and aligned with long-term platform strategy.I bring a strong architect mindset: designing reusable components, standardizing frameworks, and building automation programs that scale beyond individual bots. My focus is on creating digital workforces that are reliable, compliant, and built to deliver sustained business value.I am now focused on Lead RPA and Automation Architect roles, where I can shape automation strategy, mentor teams, and drive intelligent automation initiatives at enterprise scale.

Experience

1. Software Engineer

   ADP

   Jan 2023 — Present · San Dimas, CA, US

   Architect and deliver enterprise-grade automation solutions using Blue Prism within payroll and tax-driven environments, supporting high-volume, compliance-critical operations.• Own the end-to-end automation lifecycle—from process discovery and requirement gathering through solution design, development, testing, production deployment, and post-implementation optimization.• Designed and deployed automations that have eliminated hours of manual effort and currently support client requests per month, improving turnaround time, accuracy, and operational stability.• Partner closely with business, tax, and compliance stakeholders to translate complex regulatory requirements into scalable, audit-ready automation designs.• Establish and enforce automation standards, reusable components, and best practices to ensure long-term maintainability and platform consistency.• Implement robust exception handling, monitoring, and recovery mechanisms to ensure automation resilience in production environments.• Drive production readiness and governance, including scheduling, credential management, logging, and control room oversight.• Contribute to automation strategy and roadmap planning, identifying opportunities to expand digital workforce capabilities across payroll and tax operations.• Mentor and support junior automation developers through design reviews, knowledge sharing, and technical guidance.

Education

• RK University

  Bachelor's degree, Electronics and Communication Engineering

  2011 — 2015

• The College of Saint Rose

  Master's degree, Computer Science

  2015 — 2017