Nishant Gupta

About Nishant Gupta

Executive Sponsor-Sustainability Kantar South Asia.Certified Sarbanes Oxley Expert (CSOE)Certified Lead Auditor - ISMS 27001, ISO 20252:2012, ISO 9001GDPR Implementation lead.Certified Cyber Security Masters from Simplilearn in August 2021.(CCSP,CISM, CISSP)Compliance and Quality Management Data Protection implementation lead for Global Delivery Centres Drive quality and continuous improvement initiatives and coordinating with process teams for ensuring there compliance for ISO standards. Implement checks and controls for ensuring the process are been followed areas using risk-based audit methodology Responsible for technical evaluation, testing and upgrading of quality systems used for organization\'s ISMS initiatives. The current role includes handling NA quality operations Team Size 50 FTEs. Coordinates all audit efforts with business process owners, regional management, and global audit teams Extended support during internal and external SOX audit. Quality and Operations Management Reviewing existing systems and business requirements and facilitating the implementation of new systems/ processes, in line with the overall business goal and objectives.Training & Development Developing need based training modules for developing multi skilled work force for cross utilization within sub processes for optimum efficiency. Mentoring the new team members to come up the learning curve.Process Transition/ Enhancement Leading set up of new divisions and transitioning processes from onshore.Client Management Cultivating healthy relations with clients, providing them advisory support for effective business solutions.Commercial and Financial Management: Performed vertical support role, which involves providing support for bid development, RFP response, Headcount forecasting and financial budget forecasting. Monitored and maintained productive billing rate for vertical at 101% against a target of 98%.Specialties: Audits, Compliance, Quality Assurance, Quality Control, Business Transformation, Operations, Customer Service, Transitioning, Customer Engagement. Certified in Six Sigma Green Belt Methodology, Certified Sarbanes Oxley Expert (CSOE).

Experience

1. Senior Compliance Director

   Kantar

   Jun 2022 — Present · Hyderabad, IN

Education

• Bharti VidyaPeth

  MCM, Computers & Management

  1998 — 2000

Skills

• Transition Management
• Stakeholder Management
• Process Management
• IT Service Management
• Quality Management
• Iso 27001
• Business Process Improvement
• Service Management
• Iso 9001
• Crm
• Itil
• Business Transformation
• Forecasting
• Project Delivery
• Compliance
• Customer Service
• Service Delivery
• Audits
• Business Analysis
• Global Delivery
• Offshoring
• Resource Management
• Sla
• Prince2
• Operations Management
• Budgeting
• P&L Management
• Bpo
• Budgets
• Shared Services
• Outsourcing
• Process Excellence
• Mis
• Auditing
• Pmp
• Team Management
• Vendor Management
• Customer Engagement and Management
• Process Transitioning
• Customer Satisfaction