Nishant Goyal
Global Delivery & Service Management Leader | Finance-Driven Programs | Client Growth & Governance
- Role
- Program and Delivery Manager at DXC Technology
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Nishant Goyal
I am a delivery and service management professional with extensive experience leading large, multi-client programs for global enterprises across banking, financial services, airlines, pharma, and technology domains.Over the years, I have worked at the intersection of global delivery, financial governance, and client growth, managing complex programs involving distributed teams across time zones and servicing 100+ international clients.My core strength lies in building predictable, process-driven delivery models that combine operational rigor with strong commercial and financial discipline. This includes end-to-end ownership of service delivery, contract governance, financial performance, and continuous improvement.I have been closely involved in- Financial management of large programs, including cost controls, margin tracking, and pricing models- Supporting business development through proposals, financial modeling, and structured Statements of Work- Driving service excellence through adherence to delivery frameworks, compliance standards, and audit readinessI work extensively with senior client stakeholders to identify growth opportunities, improve service outcomes, and ensure long-term partnership value.Known for a strong analytical approach and attention to detail, I bring together delivery leadership, financial acumen, and strong stakeholder communication to create sustainable business outcomes in complex global environments.
Experience
Program and Delivery Manager
Apr 2021 — Present
Education
Asian Institute of Management
MBA, Finance, General
2010 — 2011
Visvesvaraya Technological University
Bachelor of Technology (BTech), Telecommunications Engineering
2002 — 2006
Skills
- Requirements Analysis
- Sdlc
- Business Analysis
- Business Development
- IT Financial Management
- Mis
- Service Management
- Service Delivery Management
- IT Project & Program Management
- Project Management
- Business Process Improvement
- Process Management
- Process Automation
- Process Optimization
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