Nishant Chawla

Strategic Account Manager MakeMyTrip | Enterprise SaaS Sales Responsible for over ₹150M in Annual Revenue | Possessing 7+ years of experience in Acquisition and Technology.

Role
Strategic Account Manager at MakeMyTrip
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Nishant Chawla

Strategic Account Manager MakeMyTrip | Enterprise SaaS Sales Responsible for over ₹150M in Annual Revenue | Possessing 7+ years of experience in Acquisition and Technology.​What I bring to the table:​ Revenue Operations: Managing $18M+(₹150M) in annual revenue with a focus on margin enhancement and market share growth. Complex Negotiations: Expert in securing Performance Linked Bonuses (PLBs) and favorable commission structures with global airline partners. Digital Transformation: As a Notion Workflow Certified, I digitize manual business processes using relational databases and automated logic to increase team velocity. Cross-Functional Leadership: Proven track record of aligning Marketing, Finance, and Product teams to ensure seamless client lifecycles.​I am passionate about leveraging modern tools like Notion AI and Salesforce to solve traditional business challenges. Let’s connect to discuss the future of automated operations and strategic growth.

Experience

  1. Strategic Account Manager

    MakeMyTrip

    Aug 2023 — Present · Gurgaon, IN

    Directly responsible for a high-value B2B portfolio generating ₹150M+ in annual revenue. My role focuses on the dual objectives of strategic \"Farming\"(account growth) and the seamless onboarding of enterprise-level corporate clients.​Key Contributions:​Strategic Revenue Growth: Leading end-to-end B2B lifecycles, focusing on yield optimization and margin enhancement across Published, Net, and Ancillary fare categories.​High-Stakes Negotiations: Spearheading complex negotiations with airline partners to secure Performance Linked Bonuses (PLBs), optimized commission structures, and marketing funds.​Workflow Transformation: Leveraged my Notion Workflow Architecture expertise to digitize the account management process, creating automated trackers for contract renewals and SLA compliance.​Cross-Functional Leadership: Partnering with Product, Finance, and Marketing to ensure a unified client experience, reducing onboarding time and increasing client retention.​Data-Driven Decision Making: Utilizing market data and competitive intelligence to identify new revenue streams and mitigate business risks.​Team Mentorship: Leading a team of 6 associates to drive performance excellence and ensure consistent achievement of corporate business targets.

Education

  • Chitkara University

    Master of Business Administration (MBA- Marketing and Sales), Business Administration and Management, General

    2015 — 2017

  • CT Group of Institutions

    Bsc in hotel and hospitality management, Hotel/Motel Administration/Management

    2011 — 2014

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Nishant Chawla — Strategic Account Manager at MakeMyTrip in Gurugram, HR, IN | Unifers