Nishal C.
Project Lead at Tech Mahindra
- Role
- Project Lead (Prince2 & Itilv4) at Tech Mahindra
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Nishal C.
Competent Project Lead skilled at Team, Vendor & Client Management. Hardworking with an…
Experience
Project Lead (Prince2 & Itilv4)
Oct 2019 — Present · Pune, IN
Project: AT & T Global Business Responsibly transitioned Operations (Managed Services) and driving BAU operations with teams spread across multiple vendors & geographies. Managing teams responsible for delivering professionally produced contracts and agreements within customer defined timeframes. Managing global vendors and their resources to maintain customer SLAs. To provide additional operational governance at the pre-sales stage to enable customer to manage the project queue more effectively. Manage multiple Governance meetings with Business Units and Vendors. Conduct periodic reviews and meetings with teams. Take corrective actions based on the customer satisfaction surveys. Assist internal PMO with Report Analysis, Dashboard Preparation etc.Systems: MS Office, JIRA, ROME (AT & T Legacy Application), Salesforce.
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