Nisha Keaton
Service Management Process Lead - Wella @ghd
Leeds, GB
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2025 — Present
Service Management Process Lead - Wella @ghd
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ABOUT NISHA KEATON
Global ITSM Process Leader with 8 years experience working within the ServiceNow Platform, alongside 10+ years in Service Management, Release & Deployment and Service Operations roles.Significant experience in delivering value-driven improvement across Digital & Technology, alongside multiple ServiceNow ITSM transformations and creating autonomy for national retailers.
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