Nisha Shaw
Associate Consultant at ITC Infotech
- Role
- Associate Consultant at ITC Infotech
- Location
- Kolkata, IN
- LinkedIn followers
- 500 followers
About Nisha Shaw
Designed and implemented customer-centric solutions using Siebel CRM, tailored to meetclient needs and objectives. Developed interactive dashboards and reports in Power BI tovisualize key customer data, track performance metrics, and provide actionable insights fordecision-making. Utilized Power BI\'s data modeling and visualization capabilities to enhancedata-driven strategies and improve client satisfaction. Conducted exploratory data analysis(EDA) monthly as required by business stakeholders on collected data.Managed the website infrastructure for a chain of over 75 ITC hotels. Implemented SQL-based data management solutions by designing and optimizing database schemas, writingcomplex queries, stored procedures, and triggers to handle user data, booking transactions,and dining reservations, ensuring efficient and secure data processing
Experience
Associate Consultant
Jul 2022 — Present · Kolkata, IN
Education
Academy of Technology
Bachelor of Technology - BTech
2018 — 2022
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