Nisha Katke
Wipro Limited
- Role
- Senior Customer Service Representative at Wipro
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Nisha Katke
Worked with Caliber Point Business Solutions Ltd for 3.5 years as Medical Coder from 20••••12.Working with Wipro Ltd India as Senior Customer Service Representative for APAC and AMENA region (For PepsiCo) from 2012Effective Feb 2023Started working for new client (based in UK) within Wipro.Was a part of transition KA (Knowledge Acquisition) for SLAM (Starters, Leavers, Amendments and Movers) changes HR based project client based in UK. Also was a part of KT (Knowledge Transfer) for Wipro employees.Was a part of transition KA for Helpdesk (People Support) HR end to end process Also was a part of KT (Knowledge Transfer) for Wipro employees.
Experience
Senior Customer Service Representative
Nov 2012 — Present · Mumbai, IN
Education
Welingkar Institute of Management
Post Graduation Diploma in Operation Management
2010 — 2012
Skills
- Customer Relationship Management (Crm)
- Customer Service Operations
- Back Office Operations
- Team Management
- Medical Coding
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