Nisha Kassam
Ai Operations Specialist @EliseAI
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WORK HISTORY
Ai Operations Specialist @EliseAI
New York, NY, US
Monitor and manage AI system performance, identifying issues in real time and partnering with engineering to drive continuous improvement-Collaborate across Support, Solutions, and Customer Success teams to ensure smooth client onboarding, product rollouts, and operational health-Conduct audits, QA, and feedback analysis to enhance AI operations and improve customer experience.
EDUCATION
MGH Institute of Health Professions
Master of Science - MS
Floral Park Memorial High School
High School Diploma
Boston University
Bachelor of Science - BS
ABOUT NISHA KASSAM
With a rare blend of expertise in AI operations and clinical speech-language pathology, I…
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