Nisha Goyal

Quality Lead - Infosys BPM | Certified Six Sigma Black Belt | Lean Practitioner | Design Thinking Practitioner |

Role
Quality Lead at Infosys BPM
Location
Reno, NV, US
LinkedIn followers
500 followers
Manufacturing & ProductionView LinkedIn profile

About Nisha Goyal

I am a results-driven professional at Infosys BPM Limited, currently based in Reno, with…

Experience

  1. Quality Lead

    Infosys BPM

    Jan 2025 — Present · Reno, NV, US

Education

  • University of Pune

    Masters

    2006 — 2008

  • University of Pune

    Bachelor of Commerce (B.Com.)

    2005 — 2005

Skills

  • Process Excellence
  • Mis
  • Employee Engagement
  • Incident Management
  • Project Delivery
  • Team Management
  • Transition Management
  • Business Development
  • Operational Excellence
  • Service Delivery
  • Business Analysis
  • Global Delivery
  • Requirements Gathering
  • Crm
  • Resource Management
  • Strategy
  • Project Management Office (Pmo)
  • Business Process Mapping
  • Management
  • Contact Centers
  • Process Consulting
  • Process Migration
  • Pre-Sales
  • Business Process Improvement
  • Service-Level Agreements (Sla)
  • Business Process Outsourcing (Bpo)
  • Program Management
  • Bpo
  • Business Process Re-Engineering
  • Consulting
  • Vendor Management
  • Offshoring
  • Client Relations
  • Customer Satisfaction
  • Team Leadership
  • Outsourcing

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Nisha Goyal — Quality Lead at Infosys BPM in Reno, NV, US | Unifers