Nischitha Mandala

About Nischitha Mandala

At Cisco, the focus is on enterprise network automation, partnering with stakeholders and…

Experience

1. Business Analyst

   Cisco

   Jun 2024 — Present

   Led requirements elicitation sessions with stakeholders, SMEs, and product owners to capture business needs for enterprise network automation projects, translating them into user stories and BRDs that improved requirement clarity and reduced rework by 20%.• Partnered with technical teams to develop BI dashboards (Tableau, Power BI) integrating SQL Server and Snowflake data sources, enabling executives to monitor KPIs in real-time and reducing decision-making timelines by 30%.• Conducted GAP and SWOT analysis of existing IT workflows, identifying inefficiencies in procurement and vendor management processes, and recommending automation strategies that streamlined operations and delivered $1.5M in annual cost savings.• Created process flows, BPMN diagrams, and UML models in Visio to document and streamline complex cross-functional workflows, ensuring clear communication, stakeholder alignment, and a common understanding of system interactions.• Collaborated in Agile/Scrum ceremonies including backlog grooming, sprint planning, and daily standups to align business priorities with technical deliverables, accelerating feature releases by 25% and improving stakeholder satisfaction.• Developed SQL queries and Python scripts for ad-hoc reporting and data validation, enhancing the accuracy of financial reporting dashboards, reducing manual errors by 18%, and enabling more reliable decision-making for stakeholders.• Supported UAT cycles by preparing test scripts, coordinating with QA teams, and capturing defects, ensuring product releases aligned with business acceptance criteria, regulatory compliance standards, and stakeholder expectations.• Ensured all deliverables met HIPAA and SOX compliance standards by validating access controls, enforcing encryption policies, and ensuring secure handling of sensitive healthcare and financial data throughout the project lifecycle.