Nirmal M S
RevOps @ Freshworks | ex-KPMG | IIM Indore
- Role
- Director - Sales Operations at Freshworks
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Nirmal M S
Nirmal is a business graduate with over 9 years of experience across industries and roles. Larger part of the career is in running CEO\'s Office at technology firms covering aspects of Business Operations, Investor Relations, Strategy, Sales Operations, Finance, Partner Management, and Recruitment. Industry experience: Technology (Product and Service), Banks, NBFCs, Healthcare KPODuring his stint as a Management Consultant, he was responsible for Client Delivery and Business Development. Aligned to Strategy and Operations (S&O) practice in Advisory, he has worked across solutions such as Business Process Re-Engineering (BPR), envisaging Standard Operating Procedures (SOP), Cost Reduction and Organizational Transformation. Prior to MBA, he worked with the The South Indian Bank Ltd. in their International Banking Division for a year and was responsible for Forex Trade desk Back Office operations, Deal Reconciliation, Compliance reporting and Remittance operations.Nirmal completed Post Graduation (PGP) in General Management from IIM Indore and Under Graduation (B.Tech) in Electronics and Communication Engineering from Govt. Model Engineering College, CUSAT, Cochin.
Experience
Director - Sales Operations
Jan 2026 — Present · Chennai, IN
Education
Model Engineering College
Bachelor of Technology (B.Tech), Electronics and Communication Engineering
2008 — 2012
Sarvodaya Vidyalaya
Indian School Certificate (ISC), Science (Computer)
2006 — 2008
Sarvodaya Vidyalaya
Indian Certificate of Secondary Education (ICSE)
1994 — 2006
Indian Institute of Management, Indore
Post Graduate Program in Management, Management
2013 — 2015
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