Nirmal Misra
Technical Presales and Customer Success @Device Authority
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WORK HISTORY
Technical Presales and Customer Success @Device Authority
Reading, GB
o Creating sales and marketing collateral and presentation and delivery of Device Authority’s value proposition o Engage with technical contacts to ensure they understand the value of Device Authority and address any technical concerns o Drive technical sales discussion and new partner engagements & run workshops to educateo Presentation and delivery of complete value proposition via telephone, internet and webinarso PoC development to showcase Device Authority and Partner technologies o Manage customers’ expectations and delivery of PoC to ensure successo Provide technical feedback to Product Management and Development teams to ensure customer input is considered for future product strategy
EDUCATION
The University of Salford
BEng (Hons), Electrical & Electronic Engineering
Loughborough University
MSc, Digital Communication Systems
The University of Salford
Bachelor of Engineering - BE, Electrical and Electronics Engineering
Blackburn College of Technology
BTEC OND, 9 Distinctions, 5 Merits, Electrical & Electronic Engineering
ABOUT NIRMAL MISRA
An accomplished pre-sales professional with over 20 years of diverse experience, ranging from development roles in renowned blue-chip companies like Ericsson and GEC Plessey to customer-facing business development positions in major organizations such as NEC and Tech Mahindra, as well as dynamic start-ups. A skilled technical manager adept at leading technical teams, fostering strong customer relationships, and aligning these efforts to drive product strategy. Proficient in engaging with key business leaders and decision-makers across all levels within global organizations to deliver impactful solutions.Specialities- Early stage concept definition & review - Requirements capture, refinement and documentation - Customer meetings and presentations - Planning & executing Proof of Concept, trials and conducting demonstrations - Proposition targeting - Writing and managing proposals, product descriptions & case studies - Bid Management, tender and RFx responses - Use case & user journey documentation - Feature definition & management - Development phase implementation & management - User experience
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