Nirmal Matreja

About Nirmal Matreja

With a background in Business Analysis and Project Management in the financial services industry, I\'ve evolved into a versatile professional with a strong foundation in analytical skills, customer service, and stakeholder management. My journey has been marked by continuous learning and growth, transitioning seamlessly into Agile environments and taking on diverse roles to drive impactful change.As a Product Owner, I played a pivotal role in learning and building initial microservices to support critical business applications, including virtual chat agents. Subsequently, I led as an Application Business Leader, overseeing an application utilized by over call center executives, ensuring seamless operations and user satisfaction.Transitioning to a Product Manager role within an Agile Release Train, I focused on enhancing call center agent experiences through software changes. This experience further fueled my passion for Agile methodologies, leading me to take on the role of a Release Train Engineer, where I spearheaded the development of APIs and front-end solutions for payment-related initiatives.Currently, I serve as a Product Manager for an Agile Release Train dedicated to compliance and EGRCS fixes, driving innovation and efficiency in ensuring regulatory adherence.In addition to my professional endeavors, I\'m deeply committed to fostering inclusion, equity, and talent growth as the leader of the Pride+ network in India at Synchrony, championing LGBTQ+ rights and representation in the workplace.

Experience

1. VP Product Manager

   Synchrony

   Jan 2024 — Present · Hyderabad, IN

   I\'ve recently embarked on an exciting journey as the VP, Product Manager, leading an Agile Release Train dedicated to addressing Enterprise Governance, Risk, and Compliance challenges. My expertise spans across Product Management, Product Ownership, and Release Train Engineering within the SAFe Agile framework.Key Responsibilities- Strategically drive the product vision and roadmap to enhance enterprise governance, risk management, and compliance solutions- Lead and mentor a team of talented Product Owners, fostering a culture of innovation, collaboration, and continuous improvement- Collaborate closely with stakeholders to align product initiatives with business objectives and customer needs- Champion Agile methodologies, ensuring effective implementation and adherence to SAFe practices across the release train.

Education

• Periyar University

  B.Com, Accounts

  2007 — 2010