Nirmali Shah

Program Manger, Primary Care @ Northwestern Medicine | Master of Public Health

Role
Program Manager, Primary Care at Northwestern Medicine
Location
Chicago, IL, US
LinkedIn followers
500 followers

About Nirmali Shah

Healthcare strategy and operations professional with 5+ years of experience driving quality improvement, process optimization, and operational scalability across large, multi-site primary care and retail health environments.I specialize in leading cross-functional initiatives that improve care delivery, patient access, and operational efficiency, with experience spanning virtual health, clinical operations, and system-wide process improvement. Known for a thoughtful, execution-focused approach, I enjoy turning complex challenges into streamlined, sustainable solutions.Interests include quality improvement, innovative care delivery models, and building operational frameworks that support high-performing, patient-centered care.

Experience

  1. Program Manager, Primary Care

    Northwestern Medicine

    Feb 2026 — Present

Education

  • Emory University

    Master of Public Health - MPH, Health Policy and Management

    2017 — 2019

  • Loyola University Chicago

    Bachelor’s Degree, Biology/Biological Sciences, General. Minors: Political Science, Neuroscience, Psychology

    2013 — 2017

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Nirmali Shah — Program Manager, Primary Care at Northwestern Medicine in Chicago, IL, US | Unifers