Nirmala M J
Quality Assurance Administrator @Wells Fargo
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WORK HISTORY
Quality Assurance Administrator @Wells Fargo
IN
EDUCATION
Andhra University
Bachelor of Arts - BA
Andhra University
Master of Business Administration - MBA
ABOUT NIRMALA M J
I graduated from Andhra University, Visakhapatnam in Master of Business Administration with the specialization as Human Resources and International Business. I am currently working with HSBC as Senior Customer Service Executive. I played a vital role as a Trainer & QC. Worked with 3 sites Vizag, Chennai & now Hyderabad in different processes for UK region and as AML Investigator.I would describe myself as a very ambitious, hardworking and sincere person. I do possess strong communication and interpersonal skills with positive attitude. I have been a Quality performer throughout 12 years of my profession at HSBC and was awarded Special Recognition Awards for the same along with other awards & received Customer compliments as well where I was given an opportunity for Auditing and played a key role as Quality Checker.I played a major role in managing the team in the absence of my Manager and also in updating the procedures.1 year as HR Executive in a private organization.
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