Nirmal Walia

Senior Support Delivery Manager- North America at Microsoft Corporation India Pvt.Ltd.

Role: Senior Support Delivery Manager- North America at Microsoft
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Nirmal Walia

Summary •Hands-on, practical, results orientated management style …

Experience

Senior Support Delivery Manager- North America
Microsoft
Oct 2006 — Present · Bangalore, IN

Skills

Leadership
Process Improvement
Transition Management
Service Delivery
People Management
Customer Experience
Operations Management
Performance Management
Crm
Vendor Management
Management
Negotiation
Employee Engagement
Bpo
Outsourcing
Call Centers
Customer Satisfaction
Team Management

Contact information

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Work email
•••••@microsoft.com
Personal email
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Current company

Microsoft

Software Development · 10K employees · 1 Microsoft Way, Redmond, Washington, 98052, US

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.

microsoft.com

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