Nirmal Nehru
IT Specialist @HCLTech
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WORK HISTORY
IT Specialist @HCLTech
London, GB
Provided operational support for AWS EC2, S3, VPC, IAM, RDS, Lambda, CloudWatch, and Route 53, ensuring availability, security, and performance.Monitored AWS infrastructure using CloudWatch metrics, logs, alarms, and dashboards to proactively identify and resolve incidents.Supported CI/CD pipelines using Git, GitLab, Jenkins, assisting with build, deployment, rollback, and troubleshooting.Managed containerised workloads using Docker and supported Kubernetes (EKS) for application deployment and pod-level troubleshooting.Implemented infrastructure automation using AWS CLI, CloudFormation, and Terraform to improve deployment consistency and efficiency.Diagnosed and resolved networking issues involving VPCs, security groups, route tables, NAT gateways, VPNs, and hybrid connectivity.Supported security and compliance through IAM policies, access controls, monitoring, backup, and disaster recovery procedures.
EDUCATION
SOWDAMBIKAA MATRICULATION HIGHER SECONDARY SCHOOL
Higher Secondary School
K.AP.Visvanatham Higher Secondary School
SSLC
M.KUMARASAMY COLLEGE OF ENGINEERING, KARUR
Bachelor of Engineering, Electronics and Instrumentation engineering
Anglia Ruskin University
Master of Science, Information and communication technology
ABOUT NIRMAL NEHRU
Cloud Support Engineer with hands‑on experience across Azure, AWS, Microsoft 365, Intune, and Salesforce. Skilled in troubleshooting Azure VMs, networking, App Services, identity, and automation using PowerShell, Azure CLI, ARM/Bicep. Strong in M365 administration, Conditional Access, MFA, Intune device management, and governance. Experienced in AWS EC2, S3, IAM, VPC, and CloudWatch. Proven ability to improve reliability, performance, security, and operational efficiency in cloud environments.Technical Skills:Operating System - Windows 11, 10, 7 /Basic LinuxDeploy Windows - All versions of Windows OS deployment, upgrades, Activation.Manage Devices and Data - Create Users, Groups, GPOs, NTFS & Shared permission, and Windows Security Connectivity - VPNs, Networking, Remote ConnectivityMaintain Windows - Windows Backup, Recovery, Event Log, and PerformanceSoftware - Microsoft Office, Microsoft Windows Servers 2012/2016/2019, Active Directory, Windows Client.Cloud - Office 365 Cloud /Azure AD, AWSTools - Wireshark, Packet TracerITSM Tools - Remedy, JiraCertifications:Azure Fundamental AZ-900 Salesforce Administrator ADM-201
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