Nirmal Kant Srivastwa

Service Operations Officer @BD

Gurugram, IN

Processing orders -Promptly and accurately monitoring and processing incoming orders from customers.*Collaborating -Working with sales, customer service, supply planning teams and logistics teams to ensure orders are fulfilled smoothly.*Resolving issues -Identifying and resolving order discrepancies or issues to prevent delivery delays.*Managing inventory -Coordinating with suppliers or vendors to manage inventory levels and ensure orders are fulfilled on time.*Communicating -Keeping in touch with suppliers to ensure items are in stock, with customers to address their questions, and with personnel to ensure things run smoothly.*Maintaining records -Keeping order records and documentation accurate and up-to-date.*Analyzing data - Analyzing order data and trends to identify ways to improve processes and increase efficiency.*Generating reports -Creating and distributing order status reports to relevant stakeholders.

Vinoba Bhave University

Bachelor of Arts - BA