Nirmal Chauhan
Growing with Resilience
- Role
- Customer Success Associate at Transcom India
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Nirmal Chauhan
17+ Years and counting. Aiming to become a life long student. Nobody is perfect. Domain knowledge in Payment Gateways, Business Development, Life/Auto Insurance, Telecommunication, Power Generators, Facilities Management, Logistics Management, Education Counseling, Aviation, FMCG, Media/PR & Jewellery/Life style products. I am a resilient, driven, innovative professional with a sense of creativity and passion for his job & cares about his Family. Leadership Style #Coaching #Democratic #To Serve #Beginners/Growth Mindset
Experience
Customer Success Associate
Mar 2025 — Present · Jaipur, IN
Specialist with experience in the payments industry, providing Tier 1 and Tier 2 support for merchants and partners. Getting skilled in troubleshooting payment gateway issues, transaction failures, and API integrations. Collaborates with engineering and product teams to resolve complex technical problems and ensure a seamless payment experience.
Education
Sharjah Indian School, Sharjah, UAE
CBSE - New Delhi, India
2002 — 2004
Birla Institute Of Technology and Science, Pilani Dubai
Bachelor's degree
2004 — 2009
Indian School Ajman (International Indian School)
CBSE - New Delhi, India
1991 — 2002
Dubai Institute of Business Management
Customer Service Certification
2011
INFORMA PLC
Facilities Planning and Management
NADIA Training Institute
Fundamentals of Accounting
NIMS University
Master of Business Administration - MBA (Distance Mode)
2013 — 2014
NADIA Training Institute
Arabic Language and Literature
NADIA Training Institute
Logistics, Materials, and Supply Chain Management
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