Niriksh Shetty
Sr Service Representative - Global Trade Operations @BMO
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WORK HISTORY
Sr Service Representative - Global Trade Operations @BMO
Toronto, ON, CA
Manage end-to-end operational flow for 120–150 high-value transactions per month, ensuring accuracy, timelines and service quality.•Coordinate with external counterparties, internal operations and compliance teams to resolve documentation, delivery and exception issues.•Analyze operational data to identify bottlenecks, delays, and improvement opportunities, reducing turnaround time by 15–20%.•Perform risk assessments on trade transactions, identifying documentation gaps and implementing corrective actions.•Maintain accurate, audit-ready records to support regulatory inquiries and compliance reviews.•Provide guidance to internal teams on documentation standards, trade compliance requirements, and risk mitigation.
EDUCATION
Manipal Academy of Higher Education
Master of Business Administration (M.B.A.), finance,marketing
N.E.S.Junior college
Science,12th
S.K.Somaiya College of Arts,Science & Commerce
Bachelors of management studies (B.M.S.), Finance, General
SKILLS
ABOUT NIRIKSH SHETTY
Operations-driven professional with 9+ years of experience across trade finance, banking operations, and portfolio support in regulated, high-volume environments. My background spans end-to-end transaction coordination, documentation review, risk controls, and cross-functional collaboration with stakeholders across credit, compliance, sales and customer service.Throughout my career, I have supported complex portfolios by managing operational workflows, coordinating shipping- and inventory-linked documentation, monitoring exceptions, and ensuring accuracy, timeliness, and compliance. I am particularly strong in environments that require structure, prioritisation, and disciplined execution, where small process improvements can have an outsized impact on efficiency and client experience.In addition to financial services, my experience has given me deep exposure to the operational backbone of supply chains—including shipment coordination, documentation readiness, payment alignment, and issue resolution across multiple external parties. This has naturally expanded my interest in supply chain and operations roles, especially in organisations where systems refinement, ownership, and continuous improvement are valued.I’m known for being detail-oriented, proactive, and dependable, with a strong bias toward clarity, accountability, and follow-through. I enjoy roles where I can bridge teams, simplify processes, and coordinate and contribute to building scalable, well-run operations—whether in financial services or supply chain–focused environments.
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