Nirav Patel

About Nirav Patel

A seasoned Leader with 23 years of end-to-end product lifecycle experience. Successfully built and delivered B2B/B2C secure, high performing, scalable cloud products, in a highly agile distributed team. Managed products for domains like Sales, CRM, Retail, eCommerce, Supply Chain, Banking etc. Associated with Product School, upGrad and Knowledge Officer as a product management industry expert, featured speaker and mentor/coach. Nirav practices growth mindset and is truly customer obsessed. He loves to understand business challenges and their pain areas. He is passionate about solving complex problems using simple intuitive solutions. He likes to work in a fast-moving environment and navigate through ambiguous situations. Nirav evangelized over half a dozen products, launched them globally and led their exponential growth, ensuring high customer satisfaction. He also led complex product implementations (ERPs) for enterprises, driving their Digital Transformation journeys- Full product lifecycle experience (vision, strategy, roadmap, design, build, pilot, launch, grow, maintain)- Analyzing industry landscape, market segments, consumer demand and technology trends - Monitoring adoption/usage loop and translating multi-channel feedback into actionable priorities- Competition analysis using SWOT and Potter\'s 5 forces model; influenced Build vs. Buy decisions- Setting up Goals and OKRs, preparing strategy maps, and tracking them using Balanced Scorecard- Using various prioratizing models such as value/impact, Lean, ICE, RICE, MoSCoW and WSJF- Knowledge of Azure Cloud, NFRs, DevOps, CI/CD concepts and IaaS/PaaS/SaaS models- Working in cross-functional, full matrix teams and experience of leading team without authority- Managing high-impact negotiations, conflicts and crisis situations in a balanced collaborative way- Entrepreneurial mindset, building global teams, and working closely with partners and ISVs- 6 years of work experience from USA and served customers across the geographies

Experience

1. Product Management Lead

   Microsoft

   Feb 2020 — Present · Hyderabad, IN

   I manage global products for sales and newsletter subscription management areas, as a part of Customer Experience and Success team. Assignment includes incubation and analysis of prospective ideas/concepts, proving them using limited pilot and incubating new products. Part of the job is to develop long term strategy and roadmap, getting necessary approvals on the plan, and securing funding sponsorship. Some of the key elements of the role are cross-functional team leadership, driving decisions in matrix, working with truly global team, product landing, and driving adoption as well as volume growth etc- Own product vision, strategy, budgeting, roadmap planning, go to market strategy and delivery- Identify growth opportunities, drive pilots to prove out the idea and lead product launch (GTM)- Plan and manage global rollouts across time zones, drive adoption/usage and feedback loop- Drive transaction volume and usage, analyze telemetry/statistics and derive actionable insights- Actively collaborate with leadership team across the geographies/divisions to drive decisioning- Understand user journeys/personas, break into epics/features/user-stories and map to releases- Capture and organize enhancements, UX issues, bugs, technical debt & NFRs into ADO backlog- Conduct cohort analysis and manage product backlog prioritization based on value and impact- Clearly define features and user stories along with benefit hypothesis and acceptance criteria- Identify process automation as well as tools integration needs and get them implemented.

Education

• Indian Institute of Management Ahmedabad

  Senior Management Program (Executive MBA), Business Administration and Management, General

  2017 — 2018

• Birla Vishvakarma Mahavidyalaya

  Bachelor of Engineering - BE, Electronics

  1996 — 1999

• Government Polytechnic, Surat

  Post HSC Diploma, Electronics and Communications

  1993 — 1996

Skills

• Quality Assurance
• Global Delivery
• Strategy
• Software Development Life Cycle (Sdlc)
• Risk Management
• Team Management
• Software Development
• Relationship Management
• Agile Methodologies
• Management
• Project Planning
• Asp.net
• Stakeholder Management
• Change Management
• Offshore Management
• Cmmi Level 5
• Software Project Management
• Budget Forecasts
• Requirements Gathering
• People Management
• Program Management
• Process Optimization
• Sdlc
• Requirements Management
• Manage Client Relationships
• Microsoft Technologies
• Pmo
• Requirements Analysis
• Strategic Planning
• Resource Management
• Collaborative Leadership
• Ethical Leadership
• Project Management
• Product Development