Nirav Shukla

Vice President, Recovery Operations @Affinity Global

Toronto, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Feb 2022 — Present

Vice President, Recovery Operations @Affinity Global

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SKILLS

Business AnalysisTeam BuildingManagementFinancial AnalysisTrainingCustomer SatisfactionForecastingAnalysisCredit RiskContact CentersAnalytical SkillsCredit AnalysisCall CenterCredit CardsCreditLeadershipOperations ManagementPortfolio ManagementStrategic PlanningBankingRisk ManagementTeam ManagementProcess ImprovementFinancial ReportingBusiness Process ImprovementCustomer ServiceCall CentersMicrosoft WordTeam Leadership

ABOUT NIRAV SHUKLA

Seasoned Operations Executive with 20+ years of leadership across banking, BPO, collections, risk, and sales. Known for driving EBITDA growth, leading large-scale offshoring and outsourcing strategies, and building high-performance organizations across North America. Brings deep expertise in operational risk, regulatory compliance, and enterprise transformation—across both startup and mature environments. Board-ready leader with a strong track record of delivering strategic value, operational discipline, and sustainable growth.

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