Niral Shah
Engagement Account Manager @Tata Consultancy Services
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WORK HISTORY
Engagement Account Manager @Tata Consultancy Services
Austin, TX, US
Apple Inc.Managing customer relations for SAP portfolio with End-to-End responsibilities spanning Account management, Business relationship, Customer success, Solutions, Delivery, Large Program management, People management and Competency development
EDUCATION
Sardar Patel University
Bachelor’s Degree, Computer Science
Sardar Patel University
Master’s Degree, Computer Science
ABOUT NIRAL SHAH
A proven, customer focused and experienced IT leader in the enterprise software and services business that includes program management, delivery, professional services, customer success, consulting and support delivery with a demonstrated history of providing strategy and leading global team of skilled professionals. Orchestrating the delivery ecosystems across a varied environment of technology and partners, connecting cross-functional, global, and virtual project teams to deliver success and P & Ls of $15 Million in revenue. Refine business strategy aligning with organizational goals while leading a global team of 100+ skilled professionals and provide them with a strategy and direction for technical architecture, successful implementation & professional services through digital transformation initiatives across multiple industry segments and portfolios. Have led numerous strategic initiatives for world-class organizations on global implementation of leading technology solutions – show proven capability to foster and manage successful relationships with senior executive stakeholders managing expectations and achieving successful program outcomes. Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
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