Niraj Singh

About Niraj Singh

A multi-skilled professional with a superb track record of managing complex functional projects in various environments. Able to manage stakeholder expectations and willing to take full responsibility for the delivering of project objectives. Possesses strong interpersonal skills, self motivated, flexible and open to learning new methods and systems as the needs of the company dictateAdaptable to all kinds of working environment (internal, external, international and multilingual). Excellent communicator able to relate well at all levels within an organisation as well as externally. A person who can work on own initiative or as part of a team and who enjoys meeting people from diverse cultures

Experience

1. Operations Lead-flipkart Minutes

   Flipkart

   Jan 2026 — Present · Jharkhand, IN

   Managing day-to-day last mile operations to ensure smooth and timely deliveries.Handling rider onboarding, attendance, login adherence, and productivity tracking.Monitoring order flow, SLA performance, and ensuring customer delivery commitments are met.Coordinating with hub/store teams to resolve operational issues and reduce order delays.Maintaining manpower planning, shift allocation, and rider utilization.Supporting payout, incentive, and joining bonus related escalations for delivery partners.Ensuring process compliance, safety guidelines, and operational discipline on-ground.Preparing daily reports and sharing performance updates with stakeholders.

Education

• Maharaj College Arrah

  Chemistry

• Veer Kunwar Singh University, Arrah

  Bachelor's degree, Chemistry