Niraj Chaudhari
Technical Account Manager | Driving Customer Success with Technical Expertise | SaaS | Product Support | Team Management | Account Management | Expert in Troubleshooting | IT Support & Operations
- Role
- Technical Account Manager at Avalara
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Niraj Chaudhari
Currently serving as a Technical Account Manager at Avalara, where I support enterprise…
Experience
Technical Account Manager
Jun 2024 — Present · Pune, IN
As a Technical Account Manager at Avalara, I specialize in delivering strategic guidance and technical support to clients, ensuring smooth integration and effective use of our tax compliance solutions. My role encompasses:~ Client Engagement: Establishing strong client relationships to understand their business needs and offer customized solutions.~ Connector Expertise: Assisting clients in implementing and optimizing integrations between Avalara and various ERP systems (like Netsuite, Microsoft Dynamics, Salesforce, QuickBooks) as well as e-commerce platforms (Shopify, BigCommerce, Walmart, Amazon) and accounting systems, facilitating seamless data flow.~ Technical Support: Providing troubleshooting support, addressing integration challenges, and recommending product enhancements to maximize the value clients gain from Avalara\'s services.Implementation Guidance: Guiding clients through the onboarding process to ensure a successful implementation of Avalara\'s tax technology solutions.~ Cross-Functional Collaboration: Partnering with product and engineering teams to communicate client feedback, driving product improvements.Performance Monitoring: Analyzing client usage data and delivering insights to help optimize their tax processes.I am dedicated to enhancing client satisfaction and ensuring our solutions meet their evolving needs in the dynamic field of tax compliance.
Education
AISECT UNIVERSITY
Bachelor of Computer Application
2017 — 2019
MSBTE
Diploma in Computer Engineering
2008 — 2011
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