Niraj Arora
Engineering Lead, End-user Technology @Ontario Teachers' Pension Plan
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WORK HISTORY
Engineering Lead, End-user Technology @Ontario Teachers' Pension Plan
Toronto, ON, CA
Serve as a technical advisor to both product teams and internal partners in People & Culture (P&C), providing strategic guidance on onboarding enterprise applications with a focus on secure integrations, authentication, authorization, and provisioning.• Lead the user provisioning strategy for all new business applications, implementing automation and lifecycle management using RBAC, birthright access, and enterprise best practices to ensure security, scalability, and compliance.• Provide integration guidance with a focus on Microsoft 365 and Graph API permissions, ensuring third-party applications align with organizational security policies and least privilege access principles.• Designed and implemented the global authentication and authorization framework for Microsoft Teams Rooms, supporting Zero Trust principles and hybrid collaboration at scale.• Acted as the technical lead during the launch of a new global office location, overseeing the deployment and configuration of end-user technologies and collaboration tools.• Continuously evolve the enterprise MDM environment, enhancing policy control, user experience, and mobile security across various platforms.• Champion team culture by coordinating department-wide social events, leading fundraising efforts, and promoting a collaborative, inclusive environment across teams.
EDUCATION
Mohawk College
Network and System Administration/Administrator
ABOUT NIRAJ ARORA
As a seasoned technology leader, I specialize in designing and implementing secure, scalable end-user technology solutions that drive productivity and operational efficiency. In my current role as Engineering Lead, I work at the intersection of infrastructure, security, and product, collaborating closely with cross-functional teams to develop strategies that balance usability, compliance, and innovation.Whether I\'m guiding product teams through the onboarding of new enterprise applications or working with infrastructure and security to align on Zero Trust principles, I thrive on bringing diverse teams together to solve complex technical challenges. My approach is grounded in real-world implementation — from automating provisioning workflows to developing identity and access strategies for global platforms like Microsoft 365 and Microsoft Teams Rooms.I’ve led the evolution of mobile device management strategies, supported global office launches, and provided strategic advisory on Graph API integrations, provisioning automation, and role-based access control. I’m equally committed to building positive team culture, leading department socials and fundraising initiatives that strengthen collaboration across the organization.Outside of work, I’m a proud bi-annual participant in Movember, supporting men\'s health through awareness, community, and fundraising. I’m always open to connecting with others passionate about enterprise IT, end-user experience, or the future of workplace technology.
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