Nipun Sharma
Sr Vice President- Head Customer Ops @Tata Play Ltd
New Delhi, DL, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2018 — Present
Sr Vice President- Head Customer Ops @Tata Play Ltd
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New Delhi, IN
Part of the Tata Sky leadership team managing Partner / Customer Operations covering a large scale pan India footprint across contact centre’s / Non voice and social media with responsibility across service and Sales.
EDUCATION
N/A
Air Force School, Subroto Park
CBSE
1995 — 1997
FORE School of Management, New Delhi
PGDBM
2019 — 2019
University of Michigan - Stephen M. Ross School of Business
Executive Leadership
SKILLS
ManagementVendor ManagementPerformance ManagementCrmCredit CardsFinancial RiskRelationship ManagementOutsourcingBusiness DevelopmentEmployee EngagementBusiness AnalysisProcess ImprovementBankingTeam ManagementBpoCredit RiskTalent AcquisitionStrategyChange ManagementPortfolio ManagementCreditLeadershipRetail Banking
ABOUT NIPUN SHARMA
Result driven executive with 22+ years of broad based experience leading teams with…
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