Nipun Radhakrishnan

About Nipun Radhakrishnan

Dedicated and goal-oriented sales professional with experience nurturing positive client relationships to drive key business metrics, such as client satisfaction, growth and profit margin. Adept at streamlining processes, enhancing productivity, and developing customer service solutions. Ability to launch sales strategy’s that generate record setting sales revenues, looking to bring superior communication, analytical problem-solving skills to achieve sales targets.

Experience

1. Business Development Officer

   Dalmia Bharat Group

   Nov 2024 — Present · Thrissur, IN

   Identifying and engaging with customers for their respective territories based on their potential.• Achieve monthly sales target through existing customer base and by onboarding new customers.• Engaging with customers through technical activities for sale of premium product and creating awareness about construction and cement qualities.• Build the sales pipeline by ensuring monthly addition of new customers and reactivation of inactive customers.• Onboarding meetings for enrolling new customers.• Timely updating of customers reward points on the app based on volume of cement consumed.• Regular tracking of active/ inactive, stagnant, degrowing customers.• Conducting campaigns for product promotion and product reach.• Identify and implement strategies for converting inactive customers to active customers.• Handling customer complaints or inquiries• Visits to construction sites for conversion and retention of premium product.• Generate new leads periodically and ensure regular pitching to them on the existing as well as upcoming products.

Education

• University of Calicut

  Bachelor's degree

  2013 — 2016