Nipun Gupta
Technology and Transformation @ Deloitte | Enhancing Digital Capabilities for Utilities
- Role
- Associate Director at Deloitte
- Location
- New Delhi, IN
- LinkedIn followers
- 500 followers
About Nipun Gupta
With over 17 years of dedicated experience in the power sector, I have been at the…
Experience
Associate Director
May 2023 — Present · IN
1.Conducted comprehensive assessments of customer lifecycle processes for utilities, identifying technology gaps and proposing strategies for seamless omni-channel experiences.2. Enhanced digital capabilities through integration benchmarking and creating application-to-process mappings.3. Served as Subject Matter Expert (SME) for SAP S/4HANA implementation, focusing on SCM, CRM, and integration with government e-procurement systems.4. Designed frameworks for energy flow mapping, technical and non-technical loss reduction, and GIS-based mapping for utilities, 5.Conducted data-driven analysis for loss-making customer segments and demand forecasting systems, developing tailored solutions for short-term load forecasting and identifying revenue leakages.6. Reviewed Standards of Performance (SOP) compliance for utilities in India, Africa and SAARC auditing field data and validating claims against regulatory benchmarks.7. Conducted training for utility sta on energy balancing, auditing, and GIS mapping techniques.8. Directed the development of smart meter specifications and conducted GIS-based field surveys for pilot projects, ensuring accurate customer mapping and energy auditing and have also worked for data analytics9. Led the study and redesign of AS-IS and TO-BE business processes for utilities in Kenya, Botswana, Gambia and Tanzania, aligning them with international best practices and enterprise architecture maturity models.10. Proposed integrated solutions for Grid Operations and Management Systems to achieve short, medium, and long-term objectives.
Education
Indian Institute of Management, Kozhikode
MDP
Management
Post graduation in Business management, Marketing
2006 — 2008
Rksd school
12th, Physics, chemistry and Maths
Indian Institute of Management Bangalore
Executive course, Client Relationship and retention
Kurukshetra University
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
2001 — 2005
Arya School Pundri
High School Diploma, electronics and telecommunications
1987 — 1999
Skills
- Crm
- Energy
- Business Analysis
- Power Plants
- Business Development
- Electrical Engineering
- Smart Grid
- Project Management
- Management
- Strategic Planning
- Quality Management
- Data Analysis
- Scada
- Power Generation
- Sap
- Mis
- Team Management
- Power Distribution
- Power User of Device Management Module
- Four Years of Experience of Commercial Department
- Well Acquainted with Balance Score Card and Quality Management Activities
- Business Strategy
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