Ningfan Zhang

About Ningfan Zhang

Team player with excellent communication skills • Product Management, Release…

Experience

1. Product Engineering Manager

   Fonteva

   May 2022 — Present

   Salesforce\'s AppExchange Premier Partner; 100% native to Salesforce.\\\\n- Manage various cross-functional teams to develop new features, e.g. new Campaign product on Salesforce Lightning Community to enable members to donate to different campaigns; Enterprise Community+ feature to enable more communities and additional sharing\\\\n- Write detail-oriented product requirements and user stories for new product features, ensuring clear communication of those requirements to the business, design, and development teams\\\\n- Define features and technical user stories, and manage product backlog to streamline the execution of priorities while maintaining the conceptual and technical integrity of the product. Align stakeholders to a diverse, prioritized roadmap across technical debt, enablers, and business value items\\\\n- Managed a cross-functional team of 9 engineers to deliver monthly patch releases for Fonteva products (Jan 2020-Apr 2023)\\\\n- Serve as a product SME and escalation point for customers and internal teams. Demonstrate leadership, provide real-time guidance on issues, communicate best practices for troubleshooting, and promote a collaborative environment within the team\\\\n- Drive the execution of product lifecycle processes for Fonteva products, including product research, market research, planning, positioning, and roadmap\\\\n- Guide Quality Assurance team to define the scope and objectives of QA practices, procedures, and test plans in patch release scrum team and feature scrum team\\\\n- Produce knowledge development materials including user guides, product overview decks, knowledge articles, product enablement training, release notes, and product alerts\\\\n- Work with partner Spreedly on payment-related items, e.g. complex payment issues and credit card data migrations, and manage the relationship with Spreedly. Serve as expert-level technical support in migrating data from disparate sources into and out of the Salesforce environment\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Skills

• Digital Marketing
• Marketing
• Research
• Javascript
• Supply Chain Management
• Microsoft Excel
• Data Analysis
• Microsoft Office
• Adobe Indesign
• Pardot
• Website Localization
• Project Management
• Microsoft Powerpoint
• Team Management
• Access
• Tableau
• Event Planning
• Statistics
• Microsoft Word
• R
• Powerpoint
• Sap Erp