Nina Lopez-Ortiz
Operations Manager | Administrative Professional | PhD Candidate
- Role
- Operations Manager at Shay Cpa P.C
- Location
- Bronx, NY, US
- LinkedIn followers
- 500 followers
About Nina Lopez-Ortiz
Some careers follow a straight path. Others take valuable detours that build unexpected…
Experience
Operations Manager
Jan 2021 — Present · NY, US
Drives brand storytelling, content strategy, and operational efficiencies for a growing firm, ensuring impactful messaging and high-quality deliverables.Led a brand storytelling strategy that increased audience engagement by 25%, reinforcing brand identity through strategic content creation.Streamlined editorial and marketing workflows, reducing inefficiencies and improving cross-team collaboration.Optimized client onboarding and communication strategies, leading to a 20% increase in client retention.Developed and executed multi-channel content campaigns, ensuring clear, engaging, and high-impact messaging.
Education
Queens College
Master's degree, English Language and Literature, General
Queens College
Bachelor’s Degree, English Literature, and Buisiness in the Liberal Arts
2016 — 2017
Borough of Manhattan Community College
Associate’s Degree, Writing and Literature
2013 — 2015
The Graduate Center, City University of New York
Doctor of Philosophy - PhD, English Language and Literature, General
Skills
- Microsoft Office Suite
- Fiction
- Proofreading
- Database Management
- Creative Writing
- Non-Fiction
- Search Engine Optimization (SEO)
- Problem Resolution
- Team Management
- Book Reviews
- Administrative Support
- Customer Service
- Office Administration
- Editorial Support
- Literature
- Copy Editing
- Feature Articles
- Wordpress
- Tutoring
- Publications
- Quality Assurance
- Grammar
- Freelance Writing
- Books
- Web Content Writing
- Communication
- Web Content
- Editorial
- Syntax
- Editing
- Fiction Writing
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