Nina Lavery

Client Service Manager Office Manager @VCA Canada

London, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2021 — Present

Client Service Manager Office Manager @VCA Canada

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London, ON, CA

EDUCATION

2001 — 2003

Fanshawe College

Business Diploma, Marketing

2014 — 2015

Western University

Continuing Studies, Professional Certificate in Leadership

N/A

Seneca Polytechnic

Micro-Credential , Acute Self Care for Veterinary Professionals

2003 — 2004

Fanshawe College

Diploma, Business Administration Marketing

SKILLS

Team LeadershipCustomer Relationship Management (Crm)CoachingBusiness-to-Business (B2b)Process ImprovementLeadershipTeam BuildingManagementStrategic PlanningAccount ManagementSales Presentation SkillsSales PresentationsSocial MediaSupervisory SkillsSales ManagementCustomer RetentionCustomer ServiceSales ProcessMicrosoft OfficeSalesBusiness DevelopmentB2bCustomer SatisfactionTrainingNew Business Development

ABOUT NINA LAVERY

Experienced operations, sales and customer service manager, with a history of working in the tech sector, specifically the veterinary industry, auto industries as well as some telecommunications. Skilled in operations, sales, customer satisfaction, customer retention, team building, management & leadership. Strong business professional with a focus on relationship building with both clients and colleagues. Strengths lie in motivating individuals, implementing processes, guiding change management, coaching and development, all while building culture.

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Nina Lavery — Client Service Manager Office Manager at VCA Canada in London, ON, CA | Unifers