Ninad Vats
RSM MBA | Consultant | SAP | Product Owner | Lean Six Sigma Green Belt
- Role
- IT Consultant at Infinite Computer Solutions
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Ninad Vats
Hello! I am Ninad, a technology consultant with 5+ years of experience across smart connected products, digital transformation, and product lifecycle management in manufacturing and technology industries. Worked on IoT-enabled smart lighting products at Signify, combining hardware-software product development, telemetry analytics, and digital product strategy. Proven track record in driving business value through digital engineering, process optimization, and data-driven decision-making – backed by an MBA from Rotterdam School of Management.Throughout my career, I have successfully executed complex projects, from product design to market launch, while maintaining strong stakeholder engagement. I am proficient in Agile and Scrum methodologies, focusing on performance metrics to ensure continuous product improvement. My goal is to contribute to a forward-thinking organization where I can utilize my skills in consulting, as well as my knowledge in performance metrics optimization.
Experience
IT Consultant
Mar 2025 — Present · Bengaluru, IN
Identified and eliminated 15 recurring defects through data-driven root-cause analysis, achieving a 35% reduction in repeat incidents. • Improved resolution efficiency by 25% by prioritizing a backlog of over 100 weekly ServiceNow requests. • Developed Power BI dashboards to track claim turnaround metrics, enhancing process visibility and reducing delays by 20%. • Automated ticket triage workflows using Python scripts and SQL queries, leading to a 98% reduction in SLA breaches.
Education
Manipal Institute of Technology
Bachelor's degree, Automotive Engineering Technology/Technician
2013 — 2017
Rotterdam School of Management, Erasmus University
Master of Business Administration - MBA
ITL Public School
Senior High School, Science
St. George's College
Junior High School
Skills
- Public Speaking
- Microsoft Word
- Management
- Leadership
- Project Management
- Microsoft Office
- Powerpoint
- Microsoft Excel
- Research
- Customer Service
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