Nina Mueller Ruslys

Director, Scaled Customer Success @AlayaCare

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Jan 2026 — Present

Director, Scaled Customer Success @AlayaCare

View department →

Toronto, ON, CA

EDUCATION

2012 — 2013

Humber College

Project Management Certificate, Project Management

2016 — 2018

George Brown Polytechnic Continuing Education

Honours Social Media Marketing, Business, Management, Marketing, and Related Support Services

2004 — 2008

University of Guelph

Honours Bachelor of Commerce, Tourism Management

SKILLS

ManagementCustomer ServiceSalesTime ManagementEvent PlanningSocial MediaTeamworkProject ManagementTeam LeadershipMicrosoft OfficePurchasingNegotiationCoachingInventory ManagementAnalysisEvent ManagementBudgetsRecruitingMs Office ToolsMicrosoft ExcelPowerpointMicrosoft WordMarketingLeadershipTeam BuildingMarketing StrategyTrainingPublic SpeakingMarketing CommunicationsSocial Media MarketingSocial NetworkingSocial Media StrategyDigital MarketingDigital Marketing StrategyAccount ManagementProject PlanningHuman ResourcesBusiness DevelopmentStrategyStrategic Planning

ABOUT NINA MUELLER RUSLYS

My superpower? I connect the puzzle pieces in a business.Where others see silos or complexity, I see patterns, relationships, and opportunities. I have a natural ability to zoom out and understand the broader picture and then dive into the details to align teams, processes, and goals. Whether it’s translating customer insights into actionable strategies, bridging gaps between departments, or turning complex challenges into clear roadmaps, I bring clarity where there’s complexity to drive measurable results. I’m a passionate, clever, and bilingual (German) leader with a focus on customer value. I create solutions that match real customer needs and ensure we consistently deliver experiences that delight.My leadership style is grounded in clarity, empathy, and high expectations. I believe people do their best work when they feel trusted, challenged, and supported. I invest in developing individuals and building cohesive, high-performing teams that are empowered to think boldly and act decisively.Everything I do is guided by one goal: to elevate performance of people, processes, and the customer experience.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Nina Mueller Ruslys — Director, Scaled Customer Success at AlayaCare in Toronto, ON, CA | Unifers