Nina H.

About Nina H.

Strategic and creative leader with 8+ years\' experience working to improve organizational effectiveness. I love developing managers and building teams to boost capability and efficiency. I’m a learn-it-all who leverages my planning and project management skills to foster a culture of innovation and drive process improvements. I lead with a growth mindset, empathy, and conscientiousness, and I have a talent for written and verbal communications to help move teams through changes, big and small. SELECTED ACHIEVEMENTS* Designed and facilitated a peer coaching program for managers, which drove a 16% increase in confidence in feedback skills, a 13% increase in confidence in career growth coaching skills, and a 40% increase in connectedness and belonging within manager community.* Developed a strategy to address employee pain points around meeting best practices and decision-making, resulting in a 6% increase in employees’ perception of commitment to Continuous Improvement * Instituted a department-wide learning & growth curriculum, resulting in a 7% increase in employee engagement.* Created Sustain-Test-Grow framework to review team KPIs, discuss learnings, and develop new strategies.In my free time, I write children\'s books for the trade and educational market. I\'ve published two books for children, including the #3 New York Times best-selling picture book A Practical Guide to Monsters, and over twenty early reader books for the educational market. Specialties: Communication, Management, Development, Organization Design, Engagement, Leadership, Communications, HR, Coaching, Talent Development, People Management, Talent Development, Data, B2B Marketing, Strategic Planning, Process Design, Project Management, Change Management, Continuous Improvement, Teamwork, Problem solving, Program Management, Integrated Marketing, Editing, Storytelling, Writing, Presentation skills

Experience

1. Publishing Operations Director

   Bungie

   Aug 2024 — Present · Bellevue, WA, US

   Lead cross-functional operations team comprised of Website Operations, Ecommerce, Consumer Products Development, Rapid Multimedia Content Development, Editorial, and Sales Operations. • Oversee project and program management within the marketing operations function.• Develop and implement workflows that enhance collaboration and reduce bottlenecks within the marketing team.• Develop and support a team of marketing operations professionals, providing guidance, coaching, and mentorship to help them perform at their best.• Serve as a thought leader for leadership best practices across the entire marketing org, driving employee engagement and retention through effective communication, recognition, and opportunities for professional growth.Recent Accomplishments: • Developed and implemented strategic plans to improve Team Health, increasing team’s sense of Connection +9 & Collaboration +4 vs. previous quarter as measured by employee survey. • Improved Publishing team members’ understanding of R & Rs through role clarity exercises, leading to a +7 increase in role understanding vs. previous quarter. • Established and led communication strike team, which led to rituals audit and refactoring, improved communication best practices, and an updated documentation portal for Marketing, improving information sharing for existing team members and enabling improved onboarding for new team members. • Oversaw development of updated web strategy and process and the development of fully optimized multimedia content process, leading to significant increase in efficiency for our web and multimedia pipelines.

Education

• University of Colorado Boulder

  Agile Leadership Specialization Certificate

• Carleton College

  Bachelor of Arts, Art History

Skills

• Children's Books
• Publishing
• Books
• Proofreading
• Editing
• Editorial
• Novels
• Copy Editing
• Copywriting
• Non-Fiction
• Children
• Book Writing
• Creative Writing
• Web Content
• Fiction
• Content Development
• Literature
• Short Stories
• Art
• Game Design
• Freelance Writing
• Published Author
• Illustrator
• Teaching
• Content Management
• Storytelling
• Content Strategy
• Online Publishing
• Web Content Management
• Ebooks
• Publications
• Illustration
• Fact-Checking
• Content Writing
• Newsletters
• Writing
• Adobe Illustrator
• Web Content Writing