Nimmi Chauhan

About Nimmi Chauhan

I build and scale high-impact digital products spanning AI powered SaaS platforms to…

Experience

1. Product Manager

   ValueLabs

   May 2021 — Present · Hyderabad, IN

   Led multi-country digital transformation and AI-powered SaaS product initiatives across B2C and B2B platforms, serving 30+ countries across Europe, Asia, and Africa.Defined and executed the product vision, strategy, and roadmap, collaborating with design, data science, and engineering teams to implement responsible AI frameworks ensuring trust, fairness, and quality.Leveraged Generative AI for market analysis, BRD/PRD creation, and test documentation—accelerating documentation cycles by 40% and improving requirement precision.Delivered AI-driven automation including real-time order sync, workflow automation, and bulk barcode generation—reducing manual processing by 60% and turnaround time by 35%.Integrated Dragonfly AI and AWS Rekognition for creative intelligence and automated asset tagging—boosting campaign engagement by 25% and improving content retrieval speed 3×.Implemented real-time dashboards, notification frameworks, and A/B testing, resulting in 15% higher active usage and 28% fewer support tickets.Drove mobile-first UX optimization and experimentation, enhancing checkout flows and user journeys—increasing conversion by 22%, CSAT by +15, and clinician satisfaction by 20%.Achieved 99.5% accessibility compliance (WCAG 2.1) and led accessibility-first product enhancements improving global usability.Expanded digital health capabilities with NGS (400+ panels), WES, and NIPT test ordering, supporting multi-patient workflows.Ensured GDPR/HIPAA alignment and implemented security-by-design principles across all product platforms.

Education

• Thakur Institute of Management Studies and Research

  Master of Business Administration - MBA, Business Administration, Management and Operations

  2011 — 2013

• S K Somaiya Vidyavihars College of Arts Science & Commerce Vidyavihar Mumbai 400 077

  Bachelor's degree, Information Technology

  2007 — 2010

Skills

• Disaster Management Certified Course - Civil Defence Staff
• Management
• Operations Management
• Microsoft Word
• .net Framework Certification
• Customer Service
• Vendor Management
• Microsoft Office
• Sql
• Customer Relations
• Business Development
• Project Planning
• Customer Satisfaction
• Staff Management
• Complaint Management
• Customer Relationship Management (Crm)
• Revenue Cycle Management
• Teamwork
• Team Management
• Microsoft Excel
• Powerpoint
• Market Research
• Crowd Control
• Marketing Strategy
• Staff Training
• Customer Experience
• Office Administration