Nimisha Jha
Analyst @Deloitte
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WORK HISTORY
Analyst @Deloitte
Bengaluru, IN
Led end-to-end AV system integration (Poly, Cisco) across multiple sites, achieving 80% cost reduction through resource optimization.Managed hybrid conferencing operations (Zoom, MS Teams) across large office setups, ensuring 99% system uptime.Developed interactive Power BI dashboards to monitor meeting room utilization and optimize scheduling.Spearheaded transition to CXO-level operations support, aligning AV services with executive needs.Reduced incident response time by 30% through streamlined troubleshooting and ServiceNow ticketing workflows.Hosted Technology & Infrastructure Townhalls, representing Bangalore offices in executive engagements.
EDUCATION
Unison World School, Dehradun
ISC
Vellore Institute of Technology
Bachelor's degree
ABOUT NIMISHA JHA
I’m a detail-oriented and impact-driven Analyst at Deloitte, specializing in AV Engineering, Infrastructure Operations, and Data Analytics.I thrive at the intersection of technology integration, live AV operations, and executive-level support, having led and executed complex deployments across Deloitte’s Bengaluru offices using platforms such as Cisco, Poly, Qsys, and Power BI.With hands-on experience in ServiceNow operations, asset lifecycle management, and cross-functional collaboration, I’ve driven measurable results—like 25% faster ticket turnaround and 80% cost savings through resource and process optimization. Tools & Tech Stack:AV & Infra Integration: Cisco, Poly, Qsys, Kramer, HP docks, Zoom, MS TeamsAnalytics & Automation: Power BI, Python, MySQL, Google Sheets, ExcelProcess & Workflow: ServiceNow, Google Docs, documentation, SLA trackingCertifications: Google Cloud Certified Associate Data Practitioner | Kramer AV Specialist | Power BI (edX) What I Bring to the Table:Ability to deliver seamless workplace technology solutionsStrong stakeholder engagement and executive-level coordinationScalable system thinking and data-driven decision-makingA passion for operational efficiency, user experience, and team enablementI’m constantly looking to innovate, lead with intent, and contribute to high-impact technology initiatives that elevate user experience and digital workplace strategy.Let’s connect if you\'re interested in workplace transformation, AV excellence, or data-powered operations.
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